Troubleshooting Guide for the Zerio Plus 8 fire alarm system

Troubleshooting Guide for the Zerio Plus 8 fire alarm system

The EDA Z5008 Zerio Plus 8 fire system is a sophisticated radio fire alarm system designed to handle up to 240 devices across 100 zones. Despite its

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The EDA Z5008 Zerio Plus 8 fire system is a sophisticated radio fire alarm system designed to handle up to 240 devices across 100 zones. Despite its advanced capabilities and user-friendly interface, users may encounter common problems that can hinder its operation. This guide aims to address some of these issues, providing clear instructions to help you troubleshoot and resolve them effectively.

Common faults with the EDA fire alarm system – Z5008 Zerio Plus 8

The following is a list of the common faults with an EDA fire alarm system, including user set-up and programming problems:

  • EDA fire alarm system buzzing / beeping: how to stop the buzzer on the EDA alarm – Z5008 Zerio Plus 8
  • Sounder going off: how to turn off sounder on EDA fire alarm
  • False alarming: how to stop a false alarm on the EDA fire alarm, and reset the panel
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How can I reset the Zerio Plus 8 panel?

To reset the Zerio Plus 8 panel after an alarm or fault condition:

  • Ensure that the system has been silenced.
  • Press the  Reset button on the panel.
  • Enter the required access code using the navigation keys.

The panel and the devices on which the fault or alarm occurred will be reset, and the system should return to its normal operation screen. If the fault persists, it will reappear, indicating that further action may be required.

How do I silence the sounders on the Zerio Plus 8 panel?

To silence the sounders in the event of an alarm:

  • Press the  Silence Alarm button.
  • Enter the valid user access code using the navigation keys.

Allow up to 30 seconds for all sounders to silence. If any device remains in alarm, the sounders will not re-sound unless another device triggers an alarm.

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How do I enable/disable a zone on the EDA Z5008 alarm panel?

To disable a zone:

  • Access the main menu by pressing Menu .
  • Navigate to  Disable/Enable and select Disable .
  • Choose  Zone and use the navigation keys to select the zone number.
  • Press  Enter and set the timeout period (1 to 96 hours, or indefinitely for commissioning users by selecting ‘00’ hours).
  • Confirm by pressing Enter .

To enable a previously disabled zone:

  • Access the main menu by pressing  Menu .
  • Navigate to  Disable/Enable  and select  Enable .
  • Choose Zone and use the navigation keys to select the zone number.
  • Press  Enter to re-enable the zone.

  How do I perform a lamp test on the Zerio Plus 8 panel?

To perform a lamp test:

  • Press and hold the  Menu/Info  button for longer than 2 seconds.
  • The LEDs will follow a test sequence, ensuring all LEDs are functioning correctly.

  How do I perform a fire drill on the EDA Z5008 alarm panel?

To perform a fire drill:

  • Access the main menu by pressing  Menu .
  • Navigate to  Test Mode  and select the appropriate test parameters.
  • Activate the fire drill, ensuring sounders and other outputs function as expected.

How do I enable/disable the EDA Zerio Plus 8 panel sounders?

To disable the sounders:

  • Access the main menu by pressing Menu.
  • Navigate to  Disable/Enable and select Disable.
  • Choose  Sounders and set the timeout period (1 to 96 hours, or indefinitely for commissioning users by selecting ‘00’ hours).
  • Confirm by pressing Enter.

To enable the sounders:

  • Access the main menu by pressing Menu.
  • Navigate to  Disable/Enable and select Enable.
  • Choose  Sounders and use the navigation keys to select the sounder.
  • Press  Enter to re-enable the sounder.
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How do I silence the buzzer on the Zerio Plus 8 panel?

To silence the internal panel buzzer following a fault or alarm:

  • Press the  Silence Buzzer button.
  • The panel assumes the fault has been acknowledged and will not re-sound unless a new fault occurs.

How do I test a zone in the Zerio Plus 8 panel?

  • Access Test Mode: navigate to Main Menu >> 3. Test Mode >> 1. Test Zone.
  • Select the Zone: use the ↑ or ↓ keys to scroll to the appropriate zone number. Press the → key to select the zone.
  • Set Test Parameters: follow the on-screen prompts to set the test parameters.
  • Sounders:

       – NO SOUND: Select this if you want to disable sounders within the zone.

       – 6 SEC SOUND: Select this if you want the sounders to automatically silence after 6 seconds, allowing for a one-man walk test.

  • Timeout: Set the timeout period. A timeout period of ‘0’ means the zone will remain in test indefinitely until manually disabled. This complies with EN54 part 2. The timeout can be set in 1-hour intervals using the cursor keys.
  • Activate Test Mode: Press Enter to place the zone into test mode with the chosen settings. The display will show ‘Zone XXX in Test’, and the Test Mode LED will illuminate. To test multiple zones simultaneously, select ‘Enter more Zones’ and repeat the above steps for each zone.
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How do I test the sounders in the EDA Zerio Plus 8 panel?

To test a zone:

  • Access Main Menu >> 3. Test Mode >> 1. Test Zone.
  • Select the desired zone using the ↑ or ↓ keys and press the → key.
  • Choose between:

     – NO SOUND:** Disable sounders within the selected zone.

     – 6 SEC SOUND:** Sounders will activate and then automatically silence after 6 seconds, enabling a one-man walk test.

  • Set the desired timeout period.
  • Press Enter to activate test mode for the sounders in the selected zone.

How do I test all zones in the Zerio Plus 8 panel?

  • Navigate to **Main Menu >> 3. Test Mode >> 1. Test Zone**.
  • Scroll through each zone using the ↑ or ↓ keys.
  • Press the → key to select each zone and follow the on-screen prompts to set the test parameters.
  • Set sounder parameters (NO SOUND or 6 SEC SOUND) and the timeout period.
  • Press Enter to place each zone into test mode.
  • Repeat these steps for each zone you wish to test.
  • Ensure that each selected zone displays ‘Zone XXX in Test’ on the screen.
  • The Test Mode LED should remain illuminated.
  • Monitor the event log for “FIRE TEST” events rather than alarms.
  • To clear test mode for any zone, go to **Main Menu >> 3. Test Mode >> 2. Clear Zone in Test**, select the zone, and press Enter.

By following these instructions, you should be able to address the most common issues encountered with the Zerio Plus 8 fire system, ensuring it operates smoothly and effectively.

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Book an EDA fire alarm engineer to fix your EDA fire alarm fault

We’re specialists in helping fix problems with EDA fire alarm systems. If you want to fix a fault or book a maintenance engineer to service your EDA fire alarm, then get in contact with our team. Our fire alarm engineers can provide:

  • Fire alarm fault fix: our experienced fire alarm engineers can help fix problems with your EDA fire alarm
  • Maintenance service for EDA fire alarm: we have maintenance engineers who can visit your site and service your EDA fire alarm

Our fault-finding and maintenance engineers specialising in EDA alarms operate across the UK. We have Advanced fire alarm engineers in London, Birmingham, Cannock, Leeds, Manchester, Doncaster, Wakefield and York.  Book an engineer visit here  or email us at help@smartsecurity.support