If you have a battery fault on your Texecom Premier alarm system then first you’ll see a ‘System alerts’ message on the screen. You first need to enter your 4 digit user code to see the fault detail.

The screen will now show a ‘Battery fault’ message – meaning that you need to change your alarm battery as soon as possible. The SmartSecurity.Support team can help with this.

Still, need help?

If you still need help with your alarm, then get in contact with our team to see if we can help you >>

Or if you know you need an engineer then book an ‘on-site visit’ where one of our trained engineers comes out to your site to fix your problem.  Book an engineer visit here  or email us at help@smartsecurity.support