My Veritas alarm bell is ringing. How do I stop it?! The first thing to try if your Texecom Veritas alarm bell is ringing is to enter your alarm code.
My Veritas alarm bell is ringing. How do I stop it?!
The first thing to try if your Texecom Veritas alarm bell is ringing is to enter your alarm code. However, we guess you tried this, otherwise you wouldn’t be reading this article 🙂
If this doesn’t work and your alarm is still ringing, then it’s likely you have a ‘defaulted alarm panel’, so you need to try entering the code 4321 – this is the factory default code. If this works, then your alarm panel has defaulted itself and has lost all its settings. You will need a help of professional to re-programme it and find out why it happened. Most of the time it happens when battery is too old and is no longer capable of holding your alarm live during mains power cut. When mains power is restored, all you have to do to lose all settings is to press reset button within first 10 seconds after power is restored. This can easily happen by accident.
If the above fails (i.e. you tried your current code, and tried 4321), then there must be another fault!
Live sirens fitted outside of your house require power feed from main alarm. If this feed is lost ( wire is cut ), siren will ring. It should only ring for 15min ( 20min older sirens), or very old sirens ( 15 years+ ) ’til battery backup in sirens itself dies off. Sirens have timers fitted to comply with noise pollution regulations.
You may have problem with a wire between bell and alarm panel. How do I silence my alarm in this case? The only way to stop the bell ringing is to get to siren outside, open it and disconnect power feed from alarm and siren battery. This will ultimately silence the alarm. N.B. just snipping the wire to the bell won’t silence it as most bell boxes have batteries inside them.
Veritas alarm going off not set
To silence your Veritas alarm when it’s not set, type your user code into your keypad and press [RESET] button – this should then stop the alarm from making a noise. There will now most likely be a tamper fault light on – meaning that you’ll probably have to call a professional engineer to fix this issue. If you want to try to trouble shoot the tamper problem yourself, you can refer to our ‘Veritas tamper light’ article.
If you still need help and don’t want to spend much money you could opt for our telephone support service, where you pay for 20 mins remote technical support to fix your problem. CLICK HERE TO BOOK YOUR SUPPORT CALL >>
Unfortunately, a lot of bell faults can’t be fixed via the telephone, so the other option is to book an site visit by one of our engineers to fix the problem live in your property. Book here >>