Paxton Net2 power failure & battery back-up

Paxton Net2 power failure & battery back-up

If you lose power to your Paxton Net2, then it should continue working as the system includes a back-up battery. If you have power issues with your

Flashing green LED on a Paxton Net2 reader / keypad
How to reset Paxton Net2
Paxton Net2 not working – troubleshooting Paxton problems


If you lose power to your Paxton Net2, then it should continue working as the system includes a back-up battery. If you have power issues with your Net2 system, then here’s our quick trouble-shooting guide.

12 hours battery back-up

The Paxton Net2 battery should last for over 12 hours if not connected to the mains.

In the case of a power failure, your Net2 will:

  • Indicate power failure with the Red LED on the PSU lit up, and the Green LED off.
  • Automatically switch to battery back-up
  • Log a power failure report on your Net2 software

If the battery back-up is not working, then it likely to be one of two things:

  • An old / faulty battery.
  • A faulty connection to the battery

Replace Net2 battery every 4 years

Please note, we recommend your Paxton Net2’s back-up battery is replaced every 4 years to ensure it doesn’t fail or affect your system.

If you still have a power issue, you should also check the power coming out of the transformer – which should read 12V – in case the transformer is faulty.

Watch how to video

If you still need help fixing your Paxton battery / power issue, then watch the following video:

Still, need help?

If you still need help with your Paxton system, then get in contact with our team to see if we can help you >>

Burglar alarm Tech support

Or if you know you need an engineer then book an ‘on-site visit’ where one of our trained engineers comes out to your site to fix your problem.  Book an engineer visit here  or email us at help@smartsecurity.support