TexSupport

TexSupport

Texecom Technical Support

TexSupport is a Technical Support service for owners & installers of Texecom Security equipment from the smart guys at SmartSecurity.  If you’ve got a problem with your Texecom Veritas or fault with your Texecom Premier alarm system then TexSupport is a good starting point to help solve those problems.

Texecom telephone helpline

If you’ve got a problem with your Veritas alarm that you really want to fix, then a good, quick and cheap option is to use our TexSupport telephone helpline service. This Texecom helpline gives support for Veritas alarms and Premier alarms.  Call 01347 823222 or  Set up a call with a Texecom technical support specialist online here >>

Texecom technical support helpline

Marian heads up our TexSupport help desk, and is our resident in-house Texecom equipment guru.  What Marian doesn’t know about Texecom security technology isn’t worth knowing –  having worked as an alarm engineer for the last 10 years, specialising in installing Texecom equipment across the UK.  Get in touch and book your appointment with Marian here >>

The TexSupport help desk is an international service, providing support all around the world – including US, UK, Europe, Slovakia (specific language support available), Australia, South Africa and India.
Texecom TexSupport helpline: +44 1347 823222

Texecom equipment deals

You can buy Texecom equipment from our sister shop SmartSecurity.Store.  Texecom alarm equipment you can buy includes:

  • Batteries (alarm panel & sensor batteries)
  • Sensors
  • Panels
  • Panel kits
  • Spare parts (e.g. PCBs, PSUs, fuse, covers etc.)

Veritas alarm problems

Here’s our tips on how to fix problems with Veritas alarms, providing a trouble shooting guide to help solve faults and errors on your Texecom alarm . . .
  • Veritas alarm keeps beeping: read fix here >
  • Veritas alarm won’t turn off: read fix here >
  • Veritas alarm battery dead
  • Veritas alarm tamper fault:
  • Veritas alarm reset (factory and engineer reset)

Premier alarm problems

The Texecom Premier is a complicated alarm system, with an especially complicated menu system.  Here’s our guide on how to fix faults and problems with your Premier alarm:

Common Texecom alarm problems

There are a number of standard common problems you find with Texecom equipment, here’s a breakdown (and some useful links) to help fix there:

  • My Texecom alarm is buzzing: learn how to fix buzzing alarm here >>
  • I have a fault message showing on my Premier alarm key pad: view what Premier fault messages mean here >>
  • I can’t set alarm following an activation
  • The system won’t set and the tamper light is red
  • The system won’t set and the unset light is flashing green once a second
  • The system won’t set and the unset light is flashing green twice a second
  • The keypad isn’t showing any lights and is completely unresponsive

For some suggestions of how to fix the above problems, check out our Veritas Trouble-shooting page >>

How to fix Texecom alarm guides

  • How to change battery in Premier wireless alarm sensor
  • How to change battery in Texecom alarm panel: read instructions here >
  • How to fix Veritas alarm problem
  • How to fix broken Texecom alarm
  • How to turn Veritas alarm off
  • How to set Veritas alarm

Texecom Installer manuals

Here’s a full list of downloadable installation manuals for the various Texecom alarm panels.

User guides & manuals

If you’re simply looking for manuals for your alarm system, you can access online versions of Texecom’s various equipment here . . .

Texecom alarm equipment specifications

  • Veritas R8
  • Premier 24
  • Texecom Veritas Reflex PIR
  • Texecom Premier Elite PIR
  • Texecom Mirage Dual Technology PIR
  • Texecom Premier Elite Twin Dual Element PIR
  • Ricochet wireless technology
  • SmartCom

Texecom product reviews

Texecom alarm spare parts

Telephone support – Texecom helpline

If you’ve got a problem with your Texecom Veritas or Premier alarm that you really want to fix, then a good, quick and cheap option is to use our SmartSecurity Tech Telephone technical helpline service.  Call us on 01347 823222 Get more information on how to access this service here >>

 

Texecom technical support helpline

Marian is our resident in-house Texecom equipment guru.  What Marian doesn’t know about Texecom security technology isn’t worth knowing –  having worked as an alarm engineer for the last 10 years, specialising in installing Texecom equipment across the UK.  Get in touch and book your appointment with Marian here >>

TexSupport helpline number: 01347 823222