Troubleshooting Guide for HAES Esento Eclipse

Troubleshooting Guide for HAES Esento Eclipse

If you need assistance operating your HAES Esento Eclipse Fire Alarm Panel, this troubleshooting guide will help. Learn to use your fire panel, from

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If you need assistance operating your HAES Esento Eclipse Fire Alarm Panel, this troubleshooting guide will help. Learn to use your fire panel, from activating controls via a key switch or keypad to enabling/disabling sounders, muting the buzzer, and testing.

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How do I activate/deactivate controls on the HAES Esento Eclipse Fire Alarm Panel?

To activate controls on the HAES Esento Eclipse Fire Alarm Panel, you have two options: using the ‘Activate Controls’ key switch or entering a four-digit code via the keypad. 

To Activate Controls with a key switch:

If using the key switch, turn the key clockwise to the ‘On’ position. This action will illuminate the ‘Access Level’ indicator LED, indicating that all buttons on the keypad are now operational. 

To deactivate the controls, turn the key back to the ‘Off’ position. If the key switch remains in the ‘On’ position, the keypad will remain active. 

To Activate Controls with a code:

Alternatively, you can activate the controls using the keypad by entering the factory default four-digit code (1-2-3-4) followed by pressing the ‘ENTER’ button. After activation, controls will automatically deactivate after 2 minutes, returning the panel to standby mode. It’s important to note that the test lamps and mute buzzer functions are operational without the need to activate controls.

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How do I enable/disable sounders on the Esento Eclipse Fire Alarm Panel?

The HAES Esento Eclipse Fire Alarm Panel offers a Disable Mode feature for managing sounder circuits. 

  • Activate controls through the key switch or keypad.
  • Press and hold the ‘Disable Mode’ button for 3 seconds.
  • Navigate through the zones and circuits using the button, and look for the Sounder Status LED.
  • When it indicates the desired sounder circuit, use the ‘ENTER’ button to toggle between enabling and disabling it.
  • Repeat this process for any other sounder circuits.
  • To exit the disable selection mode, press and hold the ‘Disable Mode’ button for 3 seconds.

How do I enable/disable zones on the HAES Esento Eclipse Fire Alarm Panel?

The HAES Esento Eclipse Fire Alarm Panel empowers users to control individual zone circuits using Disable Mode.

  • Activate controls with the key switch or keypad.
  • Press and hold the ‘Disable Mode’ button for 3 seconds.
  • Traverse through the available zones and circuits until you find the one you want to adjust.
  • Utilize the ‘ENTER’ button to toggle the zone between enabled and disabled states.
  • Repeat this step for each zone as necessary.
  • To exit the disable selection mode, press and hold the ‘Disable Mode’ button for 3 seconds.

How do I enable/disable auxiliary outputs on the HAES Esento Eclipse Fire Alarm Panel?

The HAES Esento Eclipse Fire Alarm Panel facilitates the management of auxiliary outputs through its Disable Mode functionality.

  • Activate controls via the key switch or keypad,
  • Select the ‘Disable Mode’ by pressing and holding the corresponding button for 3 seconds.
  • Navigate through the available circuits until you reach the Aux Output Status LED.
  • Use the ‘ENTER’ button to toggle the status of the auxiliary output between enabled and disabled.
  • Repeat this process for any other auxiliary outputs needing adjustment.
  • Press and hold the ‘Disable Mode’ button for 3 seconds to exit the disable selection mode.
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How do I perform the weekly test on the HAES Esento Eclipse Fire Alarm Panel?

Conducting the weekly test on the HAES Esento Eclipse Fire Alarm Panel is essential for ensuring the reliability of the system. To perform the weekly test:

  • Insert the call point test key firmly into the bottom of the manual call point and activate it.
  • Wait for up to four seconds for the alarms to sound.
  • Ensure that any alarm receiving center is contacted immediately before and after the weekly test to avoid unwanted alarms and ensure correct reception of fire alarm signals.

How do I test lamps and mute the internal buzzer on the HAES Esento Eclipse Fire Alarm Panel?

Simply press the ‘Test Lamps & Buzzer’ button to illuminate all LEDs and sound the internal buzzer. This function is operational without the need to activate controls.

How do I sound or silence the alarms on the Esento Eclipse Panel?

To sound the alarms after they have been silenced, press the ‘Resound’ (Red) button. This button can also be used to invoke full evacuation. 

To silence the sounders during an alarm condition, use the silence (blue) button. It’s important to activate controls first before using these buttons.

How do I reset the HAES Esento Eclipse Fire Alarm Panel?

To reset the panel, press the ‘RESET’ (green) button to initiate the reset process. This action will return the panel to its default standby mode.

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